Since my Subaru Forrester warranty expired, I have been going to a general mechanic in my neighborhood, and have not feeling great about the results — i.e. mainly I've had repeating issues that weren't being taken care of and I was starting to have safety concerns about the vehicle. I finally searched specifically for a Subaru specialist and came across Ackerman's, and I just had my first service with them. I knew I had some deferred maintenance and asked for a service/inspection to make sure my car was safe. Their inspection was very thorough and they provided a list of items and helped me prioritize the issues that were safety concerns. Their pricing was in line with my expectations — lower than dealer pricing. The car is driving great, and I'm feeling confident about quality of the work so far. Scheduling was easy, communication was great throughout, and they've even followed up afterward with a phone call. Impressed with the customer service and follow through, and I'm grateful to have found a Subaru specialist.