Thank you! During the drive up from San Diego to visit friends and family in Berkeley, my Subaru's AC system went down. I was in a panic to get a fix because I was scheduled to drive up to the Tahoe area the following with a "massive" drive down the Eastern Sierras thereafter. Without AC, it would be too hot for a family of four. I called Ackerman's after reading a few online reviews. On an otherwise hectic Monday morning, Bruce Ackerman was calm and thoughtful. I knew my Legacy Outback was in good hands. I appreciated his follow-up throughout this little automotive ordeal. Nothing is better than getting service beyond expectation. The air conditioning is great! I'll be keeping the Ackerman Berkeley vanity plates too!