Bruce and company are pros - do not expect gregarious, joking mechanics, laughing as they take your money. Ackerman's had nothing but bad news for my S60 but you know what - they were 100% correct in their assessment and steered me away from wasting any more of my money. They had done some work for me a couple years back that was fast, efficient and fairly priced. Should I ever get a Volvo again, they will my mechanics of choice.