car runs great. on my trip to Tahoe, I was surprised at its improved performance. I had to keep my eye on the speedometer!
Ackerman's is excellent, skilled in fixing Subarus and a model business, graciously run.
Happy to have great care for the old lady. almost 280,000 miles!
Dear Bruce Ackerman, Adam, Darren, and Miguel, Thank you for your conscientiousness in getting my car back on the road as quickly as possible, your excellent work, your friendship! You are the best.
Their attitude and work is very professional, and customer-oriented. They earned my trust by their knowledge of their business and honest shown toward customers.
Usually taking a car the shop doesn't veer toward pleasant. This experience was entirely. Bruce and his staff are courteous and thoughtful in their approach.
Service was efficient, the problem was identified correctly and fixed in the promised time, and the service rep was courteous and friendly. No complaints!
Great Service.
Excellent service, as always!
My car went in for one thing and the car started without any problems with the steering wheel locking. They were to replace the CEM on my volvo, then told me my steering wheel was locked so the car wouldn't start up. I didn't have that problem when I brought it to them. They replaced the lock on the steering wheel without my approval then called me with a charge over $500.00 more than the original quote for the original job. After my mechanic gave them the "what for" they removed the charge. The owner told me he was trying to do me and my mechanic a favor. I don't understand how charging someone over $500.00 above their quoted price ( without their approval) is doing them a favor. If he didn't try to charge me, that would be a favor. I wanted to give 'one star' because I still have some of the same problems after they replaced my old CEM with the new one from the dealer. They also stated that my car appeared to be in a flood. I researched the car prior to my purchase and took it to 5 mechanics since I had it. Every mechanic told me that my car was clean except for minor things like breaks ... Many mechanics see a woman and think they can take advantage but they need to have integrity.