Bruce is a very understudying mechanic owner I have ever seen in East Bay Area. He is interested in my concerns since the entering the front door and look at the car as it is his own. He provides every information about the problem of the car and other necessities. I had been in other mechanics before which I was not satisfied either by the work done or the behaviors, so hopefully I have been advised to go the Ackerman's service. By the way, his personnels are so kind and very cheery. He is very professional in his work. What else to say, I highly recommend Ackerman's service to anyone who faces problems with their Volvo. You and your car deserve to be treated well.